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Unfortunately, we do not have a catalogue. However our wide range of products, along with all the appropriate information can be found on our Instagram or in our shop in Antwerp.
If you forget your login password, you can go to the Login Page and click on the Forgot Password link and follow the instructions given.
Zizov Diamonds is available only via this website, or in our shop on De Keyserlei 38, 2018 Antwerp, Belgium.
I am interested in a particular design that I saw in a magazine, can you tell me where I can find information on this?
You are welcome to email a copy of the ad or picture to email@example.com or call us on 0032 (0)3 227 5232.
Simply join our VIP-newsletter so you will be informed instantly when we have promotions.
Some pieces on a jewelry can be replaced. Just email us a picture so we can see how we can help you.
Yes, we ship our jewelry by trusted carriers such as FedEx and USPS. All our shipments are fully insured by Zizov Diamonds.
All orders above €1000 or higher receive free standard shipping. Below € 1000 we charge € 25 for insured shipping.
We are happy to serve shoppers from all over the world. Pricing may vary based on your final shipping destination and duties and taxes are the responsibility of the buyer. Please contact us for details.
We ship our jewelry by trusted carriers like FedEx and USPS, depending on the destination. Contact us for more info.
All in-stock items generally take 3-5 business days to process before they are shipped out to the customer. Shipping time varies depending on method and location.
An email notification with a tracking number will be sent to you once we ship your order. To check on the status of your shipment, click on the tracking number displayed in the email.
You are not liable for your jewelry order while it is being shipped. All our shipments are fully insured by Zizov Diamonds.
No, the shipping fee is non refundable, unless we shipped an incorrect item or the item has a defect. Returns are accepted up to 30 days from the ship date.
Returns & Warranty
Zizov Diamonds unfortunately does not have a return policy. Feel free to contact Zizov Diamonds to get more information about this policy.
Yes, we offer a limited lifetime warranty on all Zizov Diamonds products. Zizov Diamonds stands by the quality and craftsmanship of each product we manufacture. Please retain your original receipt for all warranty services. We kindly agree to repair or exchange any item that we deem to be damaged due to a manufacturing defect. This warranty expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss (including loss of stones) and theft. Repair or service performed by anyone other than Zizov Diamonds will immediately void the warranty.
If for any reason you wish to cancel your order, please contact Customer Service. There is a 20% restocking fee for the cancellation of any Special Order items.
Please allow 7 -12 business days for your credit to be processed after the item(s) have been received and inspected. Refunds will be issued using the same type of payment used in the original purchase. Please take into consideration that the 35% deposit will not be reimbursed when cancelling an order.
Orders & Repairs
We accept Visa, MasterCard, Discover, or American Express cards, as well as PayPal, Ideal, Bancontact. In your shop you also can pay cash up to € 3000. More than € 3000 cash is not allowed by Belgium law.
Resizing is covered by our limited lifetime warranty. There is no fee.
We do offer repair services under the lifetime warranty for manufacturer defects.